iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe ().Which is a 64-bit installer for the 32-bit version of the core application, similar to previous 64-bit releases. ITunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe () If the advice above doesn't resolve things you could try this alternate version: Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip. Review the other boxes and the list of support documents further down the page in case one of them applies. The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach.
What is the full text of the error message?įor general advice see Troubleshooting issues with iTunes for Windows updates.